Frequently Asked Questions
Everything you need to know about shopping with Wildwood Witch by Freya.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the domestic region. International orders may take 10-21 business days depending on customs processing.
What is your return policy for apparel?
We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our ethereal silhouettes may vary between slim and oversized fits.
Are the materials used sustainably sourced?
Wildwood Witch by Freya is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes to minimize our footprint on the natural world.
Can I track my package once it has shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your parcel's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.